Luxury Travel Group trading as Scott Dunn and Imagine Travel – Chichester based

Full-time

Salary: £24,000 - £29,000

A growing and dynamic multi-brand, multi-site, luxury holidays operator with over 350 users across the globe, is looking to recruit a Systems Support Analyst, based in Chichester.

The role’s primary responsibility will be to provide first and second line of IT support to the company’s users and assist in the installation, configuration, management and support of all software and hardware systems. The role is hands-on and diverse, and it often involves project work.

The ideal candidate with be an aspiring IT professional with 1-3 years of IT related work experience, ideally with computing related university graduate with strong interpersonal skills.

The role will fit well a supportive and friendly recent IT university graduate with good communication skills, who has already accumulated some work experience in a support centric role and is looking for its next role to grow their technical skillset.

Essential Requirements 

• Ability to troubleshoot common hardware/software issues
• Ability to meet deadlines and adjust to changing priorities
• Ability to follow instructions and work autonomously (but able to ask for help when needed!)
• Ability to quickly gain new skills and knowledge when faced with new challenges
• Excellent attention to detail
• Excellent verbal and written communication skills (You will be using the phone extensively)
• Be friendly, supportive and helpful to all internal users
• Ability to assess and solve problems quickly and effectively
• Work as part of a team in demanding situation with the ability to maintain composure and sense of humour!
• Have an attitude of ‘nothing is too much trouble’ and able to show respect to others

We offer very competitive salaries and a great benefits package including the following:

• 23 days annual leave
• Contributory pension scheme
• ‘Cycle to work’ scheme
• Subsidised private healthcare
• Company loyalty scheme
• Travel insurance