Salary:                                    £24,731 per annum

Hours:                                    3 days on 3 days off rota (12 hour shifts 8am to 8pm)

Two roles :
Bognor Hostel - Permanent 
Chichester Hostel - Temporary - up to 6 months (maternity cover)

We are recruiting two Hostel Support Workers, one role is permanent, one is a temporary.

Stonepillow supports and empowers homeless and vulnerable people to achieve sustainable independence and wellbeing and make positive changes in their lives.

Your role will be to support homeless adults who may be experiencing a number of complexities including mental health and substance misuse issues. The aim of the role is to support and signpost clients into services that will improve their housing, health and wellbeing while improving the client’s quality of life. This is achieved through the provision of engagement and individualised support plans, targeted interventions, signposting and group work. You will work proactively to form strong relationships and gain clients' trust, striving to provide the best possible service levels at all times.

Working as part of a team as well as independently, the successful candidate will have good verbal and written communication skills with the ability to motivate, engage and inspire including the initiative to be able to deal with challenging situations in a calm and effect manner.

Role Duties

• Manage a case allocation of clients.
• Conduct case management reviews which involves undertaking risk assessments
• Actively engage with clients on a weekly basis in key work sessions to improve client outcomes ensuring clear boundaries are adhered to.
• Promote clients’ independence and meaningful community presence preparing them for independent living so they are ready to transfer to alternative accommodation. This is achieved by supporting and encouraging clients to maintain a clean and safe physical environment and offering advice where needed to promote lifestyle skills such as cleaning, laundry, cooking and self-care.  
• Managing and deescalating any disputes or emergencies recording incident reports.  

The benefits of working at Stonepillow:

• Actively supporting those in need in your local community
• Healthcare and wellbeing support including access to in-app virtual appointments with NHS registered GPs and access to a comprehensive Employee Assistance programme with face-to-face counselling
• A medical cashback scheme and retail discounts
• Stakeholder pension, employer contribution of 5%
• 25 days holiday plus bank holidays

Stonepillow is committed to safeguarding children, young people and vulnerable adults.  All post holders are subject to a satisfactory enhanced Disclosure and Barring Service (DBS) check.

Previous experience of working within the homeless sector or similar setting is not required as this is an ideal opportunity to start your career in the sector in a role which is meaningful and highly skilled.

It is essential that you have a non-judgmental and enabling approach to supporting single homeless and vulnerable adults.

• Please view the Hostel Support Worker JD new document