As part of the Workflow Team in the practice, your role of Workflow Administrator will be to process clinical correspondence safely, ensuring that it is accurately coded. You will ensure you pass appropriate issues to GPs and other members of the practice clinical team in line with agreed clinical protocols.

The practice is a paper-light environment, and the main responsibilities of the post-holder will be to process the incoming patient clinical correspondence both by paper and electronic transfer; working in accordance with the practices protocols.

Your duties will include.

• Workflow of practice correspondence (both paper and electronic), and attaching to patient records.
• Recording diagnoses, procedures and investigations.
• Identifying urgency and carrying out actions or forwarding to appropriate teams.
• Identifying complex or higher risk areas that require input or knowledge from the clinical team.
• Working to agreed practice protocols.
• Answering queries from other members of staff.

In order to be successful in this role you will need:

• Good standard of education with at least 5 GCSEs (or equivalent)
• Microsoft Office equivalent experience
• Computer skills and previous experience in a GP Surgery or medical environment are essential, and customer care, would be an advantage.
• Own transport is essential for this position.

Please see Job Description attached.

Full COVID vaccination status required.