Casual Front of House Assistant

Do you love creating memorable experiences and bringing positive energy to every interaction? We’re looking for enthusiastic, customer‑focused Casual Front of House Assistants to join our team at the Goodwood Art Foundation.

This is a great opportunity for someone who thrives in a fast‑paced, people‑centred environment and enjoys delivering exceptional hospitality with a smile.

About the Role

As a Casual Front of House Assistant, you’ll play an important part in ensuring our guests receive a warm welcome and enjoy outstanding service throughout their visit.

Your key responsibilities will include:

• Greeting and serving guests promptly and professionally
• Maintaining clean and tidy front and back of house areas at the end of each shift
• Understanding and complying with the Weights & Measures Act 1963
• Building positive relationships with customers and handling enquiries and complaints courteously
• Being aware of health & safety requirements and reporting any maintenance issues promptly
• Keeping your manager updated on outstanding actions
• Completing required e‑learning and training
• Supporting wider operational duties as needed

What We’re Looking For

You’ll be someone who brings genuine enthusiasm and professionalism to your work. We’re looking for:

• A passion for delivering great hospitality
• A friendly, positive attitude and a natural “can‑do” approach
• Excellent attention to detail
• The ability to stay organised and prioritise effectively
• Confidence in making decisions and taking responsibility
• Strong communication skills
• A proactive mindset with the ability to influence positively
• And of course… a sense of fun!

What You Need to Succeed

• A people-focused approach and excellent customer service skills
• Experience in a customer-facing role—ideally within hospitality, but not essential
• A willingness to learn and contribute to a supportive team environment

• Please view the Front of House Assistant Art Foundation document