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Customer Service Sales Specialist (with bonus)

£19,500 per annum plus bonus
Fixed Term
Full Time  - 37.5 hours

Are you passionate for delivering excellent service, driving client satisfaction, working to targets, selling a service and winning back custom; all whilst making a difference to the lives of others? Then this might just be the opportunity for you!

Fittleworth, first founded in 1984 out of a small family garage, is now one of the UK’s leading home dispensing companies. We pride ourselves on providing a personalised, trusted and dedicated first-class home delivery service to our clients catering to all stoma, continence and wound care appliance needs.

We are currently looking to recruit a Customer Service Sales Specialist - role eligible for bonus - responsible for: 

  • Performing a wide range of outbound phone activities to grow and maximise client retention 
  • Welcoming clients to our services and driving client satisfaction
  • Promoting the range of Fittleworth services 
  • Winning back clients to our business 
  • Working to targets with the opportunity to earn bonus 

Skills required to be successful:

  • Exceptional customer service skills with a customer first attitude
  • Sales background with a passion for exceeding targets 
  • Experience of working in a high-volume customer service environment 
  • A positive attitude and team player 
  • Resilience, with strong prioritisation skills and the ability to multi-task
  • Good computer literacy

This position is on a 12 month fixed term contract basis and working hours are Monday to Friday, 08:45am – 17:15pm. 

As well as priding ourselves on the commitment we provide to our clients, at Fittleworth we also recognise the commitment to our employees in providing an engaging and rewarding working environment. As such, we are Great Place To Work certified and we offer:

  • a competitive salary with annual review
  • private healthcare
  • life insurance cover
  • a highly competitive pension scheme
  • 25 days holiday (plus statutory Bank Holidays)
  • access to our bespoke reward and discount platform for major retailers
  • access to a wide range of employee wellbeing services
  • cycle to work scheme
  • access to our award-winning culture of going the extra-mile

Any personal information you share with us will be treated in line with our company Privacy Notice, available via legal notices on our website. Fittleworth provides equal employment opportunities to all employees and applicants for employment without regards to race, religion / belief, sex, sexual orientation, marital status, pregnancy, maternity, national origin, ethnic background, disability, or age.