**** INSURANCE CLAIMS EXPERIENCE IS ESSENTIAL ****

We are currently recruiting for an experienced Insurance Claims handler for one of our reuptake clients based in Chichester.

The role
You will be dealing with end to end claims under an insurers delegated authority, you will be expected to provide a comprehensive, professional, high quality service to ensure complete client satisfaction

Duties
• Manage all claims from first notification through to settlement, checking that cover applies and obtaining estimates for all claims that require them.
• Instruct suppliers to proceed with repairs or replacements.
• Instruct Loss Adjustors on large claims as agreed under the delegated authority agreement.
• Consider, evaluate and action any correspondence to negotiate and settle claims.
• Proactively handle claims in chasing Insurers and Adjustors.
• Responsible for being aware and acting upon any problematic or service issues that could be detrimental to our relationship with the Client
• Identify and act upon Clients day to day needs and expectations by meeting agreed service levels and providing a professional service
• Ensure all communications are accurately recorded in Client's records
• Check all Client documentation for accuracy prior to issue to the Client
• Review and maintain diaries and database information daily, taking appropriate action
• Ensure file maintenance and archiving procedures are adhered to
• Build positive relationships with colleagues at local and national level, based upon honesty, integrity and mutual respect
• Develop and maintain excellent relationships with service providers
• Awareness of market trends and maintaining a high level of technical competence
• Identify complaints, gather information, explain the procedure and pass details to the complaints officer
• Ensure company and regulatory procedures are followed
• Provision of World Class Service must be met at all times
• Compliance and TCF standards must be adhered


The Person
You will need to have experience within a similar role, have fantastic negotiating skills, have the ability to work well under pressure and to strict deadlines, ability to build strong relationships and have excellent communication skills.

This role is initially on a 6 month contract - please apply now for an immediate interview


Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation.

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We are acting as a Recruitment Agency in relation to this role.