Administration Apprentice - EARN WHILE YOU LEARN
- Salary
- £11,700 per annum
- Location
- Chichester
- Contract
- Contract
- Hours
- Full Time
- Closing
- 18 November 2018
EARN WHILE YOU LEARN...
Administration Apprentice (Customer Service QCF - level 2)
Full Time (Fixed contract 15 months)
A fantastic opportunity to further your customer service skills and learn from a highly experienced team. You would also have the opportunity to work on your functional skills (Maths & English) if needed. We'd support you gaining your qualification, giving you time to meet up with the tutor and to complete your modules during work time.
Who are Direct Life?
We are a dynamic, innovative and passionate company, based in smart city centre offices in Chichester. We sell and process life insurance and protection products, working with big names such as Confused.com and More Than. We offer loads of benefits and have fun whilst we work hard! Additionally we provide extensive training and have plenty of development opportunities. Our benefits include;
birthday day off
Perkbox (freebies and discounts)
a share of our bonus pot
life insurance
private medical insurance
pension scheme
eye care and child care vouchers
employee assistance program
social events
and the opportunity to help with fundraising for our Company charity WAY(Widowed and Young)
Now a little about the role
You'd be assisting in the administration of life insurance proposals, liaising with the customer, Life Office and agents whilst providing effective customer service. You'd help with opening, sorting and distribution of post, administration duties such as checking completeness of records and update our database accordingly and some telephone work. We require you to work 7.5 hours per day, starting either 8.30 or 9am, Monday to Friday. Several days during the period will be spent at college.
What does our ideal candidate look like?
We hope to find someone who has some customer service skills, a good eye for detail and is willing to learn. We'd also like you to be hardworking, enthusiastic and reliable. An interest in the Financial Services Industry would be a bonus but is not essential.
What to do next?
If you think you are the right fit then just apply for the role, giving us as much information about you as possible and we will be in touch soon!
Direct Life, Friars House, 52A East Street, Chichester, PO19 1JG
www.directlife.co.uk
"When I first joined the company I started as a Case Manager Assistant and within 3 weeks I was promoted to a Case Manager! The training that I had acquired as an Assistant laid a solid foundation for the extended training that was required to become a Case Manager. Everyone in the team was very welcoming and kind, and they were happy to help me with any queries that I had.
The office is a friendly, welcoming, happy and safe place and everyone has a laugh whilst working hard. This job is a fantastic opportunity to start my career and I would highly recommended working here to anyone."
Josie Scammell
Case Manager - August 2020
"I’ve worked for Direct Life for nearly 6 years having several different roles from Case Manager to Sales Advisor and now the Communication & Product Manager. It’s a great company to work for and has a fantastic culture of developing skills to help staff achieve their goals.
It’s also a real encouragement to work somewhere where so many people have been for years and years. "
Amy Loxton
Communication & Product Manager
"Direct Life is an ever growing company and with each step undergoes new and exciting changes.I am proud to be a part of this growth as an employee and feel that I make a real contribution to people's well being by helping them get their insurance cover in place. I am lucky that I have a job that offers variety and challenges me and I really have a sense of accomplishment at the end of a case. We excel as a team and feel more like a family at times than just a company."
Nathan Wehrly
Case Manager
What's it like to work for Direct Life?
If you enjoy working for a dynamic, innovative and passionate company, with a great bunch of friendly, hardworking people, in the centre of one of the UK’s most refined Roman Cities, then Direct Life is the place to be!
We provide extensive and professional training for all new starters, within a supportive environment and there are plenty of development opportunities. We are passionate about the service we provide to all our customers; our aim is for everyone to have life cover as quickly as possible, with an easy process for all involved.