Tele-interviewer
- Salary
- £16,140 to £16,640 per annum
- Location
- Chichester
- Contract
- Permanent
- Hours
- Full Time
- Closing
- 30 May 2018
Want to work with one of the biggest life insurance brokers in the UK?
Like the idea talking on the phone and securing results?
Join Direct Life!
Who are Direct Life?
We are a dynamic, innovative and passionate Company, based in smart city centre offices in Chichester. We provide a range of systems and services (Life Insurance and Protection Products) that enable consumer brands and intermediaries to market and transact protection insurance in the UK, both compliantly and profitably. We offer loads of benefits and have fun whilst we work hard! Additionally we provide extensive training and have plenty of development opportunities. Our benefits include; life insurance, private medical insurance, contributory pension scheme, eye care scheme, child care vouchers, employee assistance programme, birthday day off, social events, a share of our bonus pot and the opportunity to help with fundraising for our Company charity WAY (Widowed and Young).
Now a little about the role
You'll be making outbound calls to customers who have taken out life insurance or a protection product (there is no cold calling involved) to obtain more information from them about their life style and medical history before a policy can go on risk. Whilst you do this you'll have to maintain a full and accurate record of the progress of the insurance application. When making the calls you'll have to follow a script and achieve set targets. We require you to work three days from 12.30pm to 9pm (Monday, Tuesday and Wednesday) and two days from 9.30am to 6pm (37.5 in total per week).
What does our ideal candidate look like?
We hope to find someone who is a great communicator, has fantastic customer service skills and who has a keen eye for detail. We'd also like you to be reliable, hardworking and enthusiastic. An interest in the Financial Services Industry would be a bonus but is not essential.
What to do next?
If you think you are the right fit then please apply for the role, giving us as much information about you as possible and we will be in touch soon!
Direct Life, Friars House, 52A East Street, Chichester, PO19 1JG
www.directlife.co.uk
- Please view the JD Express Underwriter document
"When I first joined the company I started as a Case Manager Assistant and within 3 weeks I was promoted to a Case Manager! The training that I had acquired as an Assistant laid a solid foundation for the extended training that was required to become a Case Manager. Everyone in the team was very welcoming and kind, and they were happy to help me with any queries that I had.
The office is a friendly, welcoming, happy and safe place and everyone has a laugh whilst working hard. This job is a fantastic opportunity to start my career and I would highly recommended working here to anyone."
Josie Scammell
Case Manager - August 2020
"I’ve worked for Direct Life for nearly 6 years having several different roles from Case Manager to Sales Advisor and now the Communication & Product Manager. It’s a great company to work for and has a fantastic culture of developing skills to help staff achieve their goals.
It’s also a real encouragement to work somewhere where so many people have been for years and years. "
Amy Loxton
Communication & Product Manager
"Direct Life is an ever growing company and with each step undergoes new and exciting changes.I am proud to be a part of this growth as an employee and feel that I make a real contribution to people's well being by helping them get their insurance cover in place. I am lucky that I have a job that offers variety and challenges me and I really have a sense of accomplishment at the end of a case. We excel as a team and feel more like a family at times than just a company."
Nathan Wehrly
Case Manager
What's it like to work for Direct Life?
If you enjoy working for a dynamic, innovative and passionate company, with a great bunch of friendly, hardworking people, in the centre of one of the UK’s most refined Roman Cities, then Direct Life is the place to be!
We provide extensive and professional training for all new starters, within a supportive environment and there are plenty of development opportunities. We are passionate about the service we provide to all our customers; our aim is for everyone to have life cover as quickly as possible, with an easy process for all involved.