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Bunn Leisure have 4 award winning holiday parks in Selsey, West Sussex.
We are looking for a full time receptionist to work on our busy Holidays Reception. Due to the nature of our business all roles involve weekend, bank holiday and evening work on a rota basis.
Duties will include
Being responsible for recording and processing reservation enquiries made by phone, email or face to face efficiently and accurately.
To liaise with travel agents and other companies where applicable
Converting holiday enquiries into sales in order to maximise revenue & occupancy.
greeting guests and visitors and making them feel welcome in a positive and friendly manner
Ensure all paperwork reservations, emails, and faxing are completed or responded to in a timely fashion
General administration to be completed
The Ideal candidate will be:
Confident with cash handling, administrative duties, computers and other office equipment.
be enthusiastic and positive in their nature and have an excellent telephone manner; a personable and flexible attitude
Excellent time-keeping skills
Willingness to work flexibly in response to changing organisational requirements
Approachable with good interpersonal skills
Have a passion to deliver excellent customers service
Be able to work well on own initiative as well as part of a team
To deal with customer issues in an effective and efficient way
Be adaptable, flexible and always ready to take on new responsibilities
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