Are you an experienced and enthusiastic customer service advisor looking for a new challenge??

A major public service led contact centre based in Bognor Regis are currently has exciting opportunities for Customer advisors to work initially on a temporary basis with a possibility of a permanent position.

Applicants are invited to apply through FPR Group and interviews will be carried out as soon as possible. Due to the selection process we urge candidates to express their interest immediately.

You will require the following skills and experience:-

Previous telephone customer service experience from within an office or contact centre environment is essential. Suitable applicants will have an excellent telephone manner and will be prepared to go the extra mile to ensure that exceptional customer service standards are met at all times also must have excellent listening skills, excellent attention to detail and must be PC literate and have accurate data entry skills.

Main duties and responsibilities of the role will include:-

Answering all inbound calls in a professional manner, updating internal data base with personal information and processing any correspondence. Other administrative duties as required

This is an excellent opportunity to work for an established and respected company within a friendly working environment.

Working hours are Monday to Thursday 9am-5.30pm Friday 09am – 5pm with an hour for lunch. The site is accessible via public transport and parking is free.